PivotPrime Success | 500+ Hours Monthly Saved
Cardno automates client billable expense statements with PivotPrimeYou Had Me at 500
The Business Case for PivotPrime
Tracie Williams from Cardno speaking at the Concur Fusion 2016 event in Las Vegas, sharing her expertise and insight on the company’s client billable expense process. Ms Williams explains the challenges related to invoicing clients for billable expenses and talks about the business case to automate the process with PivotPrime.
The Challenge
Tracie’s research pointed to issues directly associated with the company’s existing manual processes.
TOO MANY PEOPLE. TOO MANY MISTAKES.
Creating accurate and timely billing statements required a large number of people and the manual methods increased the potential for missed expenses and errors.
LESS THAN PERFECT CASH FLOW CYCLES.
Cash flow was impacted because of the lengthy time between expense approval and reimbursement.
MISSED EXPENSES WERE PART OF THE FORMULA.
Manual processes always leave room for error. Missing expenses simply had to be factored into the picture.
The Plan
Cardno, a long time Concur client, needed to fully leverage their Concur Expense data to provide the backup documentation their clients required to reimburse expenses associated with projects.
Concur Expense coupled with PivotPrime delivered.
Concur Expense, with sophisticated cost tracking, supports client and project designations at granular levels, with great flexibility in the reporting process. Expenses may be billed to one project; or across many projects; and billable, non-billable, and personal items may be included in a single expense report.
PivotPrime uses all the Concur data including receipt images and discrete project details creating statements for each client and project. Simply log in, enter the parameters for the billing period, and the statements generate in real time.
PivotPrime and Concur Expense together — Cardno’s solution of choice to manage billable expense reporting properly – as well as all other company spending.
The Results
Tracie led the implementation of PivotPrime at Cardno and conservatively estimated that automating the client billing process would save 500 hours per month and eliminate missing expenses entirely. Here’s how:
ZERO MANUAL STEPS.
PivotPrime automates the process – using Concur Expense data and receipt images – producing billable expense statements in real time against all approved expenses.
A PDF statement generates in seconds.
TIGHTEN CASH FLOW CYCLES.
Cardno prepares all their client billing statements on demand. Now expenses can be submitted just days before the accounting department’s cut-off date allowing the company to bill back a larger percentage of their outstanding expenses each month.
MISSED EXPENSES. A THING OF THE PAST.
Automating the process results in finding all expenses marked as billable.
Tracie Williams, Finance Systems Project Manager for Cardno
Pivot Payables
Spend + Client Project Bill Back
The Numbers Don’t Lie
ZERO MISSED EXPENSES
PivotPrime locates all expenses – including receipt images – producing an accurate, detailed billing statement.
ROI ON DAY ONE
Activate PivotPrime on a Monday and generate billing statements in just minutes Tuesday. Happy Friday!
FIVE MINUTE ACTIVATION
PivotPrime is up and running within a few minutes – conducted over a phone call.
WANT TO CALCULATE YOUR NUMBERS?
Check out our Bottom Line Improvement Calculator.
THERE’S MORE.
WE AUTOMATE ACCOUNTS PAYABLE TOO.
In addition, customers can include both expense and invoice items in their client billing statements.
Perfect for projects where supplies and services are ordered directly from a vendor and billed back to the client.
Think about it. It’s your money.
There’s Gotta’ Be a Better Way
We believe there is – and we’d like to show you.
